Late Cancellations:

I respectfully ask for 24-48 hours notice

 anything less than 24 hours notice:

• First Time: True Emergency and discussed with Risa….no charge.

• 2nd Time:  50% late cancellation fee that will need to be paid before any future appointments.

 

After that​ its:

• Second time: 100%  Rebooking Fee of that missed services NO EXCEPTIONS!

• Client must pay for fees before any new appointments will be accepted!

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No Show Clients:

• Clients who NO SHOW with no communication

• Will be required to pay a rebooking fee of 100% of that missed service or will need to pre-pay for any future appointments. Clients will pay by invoice before any new appointments will be accepted.

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 Late Clients:

• Clients who are late may possibly need to reschedule or forgo some of the services

• Ex: blow dry/style and will be charged full price of amount that was scheduled. ​

• If client is more than 10 minutes late client will need to reschedule their appointment and a late cancellation fee of 100% of that service will need to be paid before any new appointments will be accepted.

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Confirming Your Appointments:

• Clients please confirm your appointments when it sends you the reminder email or text message.

• Not confirming your appointment could result in losing your spot.

• If your appointment is not confirmed within 24 hours of that scheduled appointment I will reach out one more time through my booking system or via text message. If I don't get a confirmation that your coming it will be canceled so that I may get another client in your spot.

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Thank you!